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Frequently Asked Questions

What if i want to buy a tour or a transfer, can I pay by credit card?

Our reservation system offers online payment by credit card through PAYPAL system secure e-commerce most popular payment system for online purchases.

What include the rates of a Tour or Transfer?

Rates includes only the use of the vehicles choosen with private driver for the duration of the Tour or Transfer purchased.

Following the purchase of a Tour or transfer, if I can not travel ca I get a refund?

Yes, according to our policy of refund. Follow all details:

Cancellation charges fee charged to guest in reference to the total amount paid

  • The day after the reservation until 30 days before departure 10%
  • 29 to 20 days before departure 30%
  • 19 to 10 days before departure 50%
  • From 9 to 4 days prior to departure 75%
  • 3 to 0 days before departure 100%

Is free WIFI on board?

Sicilia Shuttle Service is pleased to offer free Wi-Fi on board to all the guests.

What if the destination i'm searching is not listed on the website?

Send us a custom request. In a short time you will recive a custom advise.

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